Deleting a payment method

You can delete a payment method at any time as long as it is not set as the primary payment method for an active account.

You can delete a credit card, debit card, or other payment method, unless it is set as the primary payment method for an account. If it is, then you'll need to set a new one before you can delete the payment method. For more info, see How to change payment methods.

  1. From the top menu, select Tools > Billing & Payments > Payment methods.

    If you're using the new Microsoft Advertising navigation, from the navigation menu on the left, hover over Billing and select Payment methods.

  2. In the list of payment methods, locate the payment method you want to delete and select Delete.
  3. When the confirmation message appears, select OK.
Notes
  • Only users with full permissions (Super Admins) can add, edit, or delete a payment method. Learn more about user roles.
  • The United States Internal Revenue Service (IRS) requires Microsoft Advertising to maintain financial records for tax reporting purposes. You can delete credit or debit card information so that it is no longer displayed in Microsoft Advertising. However, doing so does not remove the credit or debit card information from the Microsoft Advertising database.

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