How do I create and edit an insertion order?

How do I create and edit an insertion order?

If you have invoice billing set up for your account, you can pay your bills using insertion orders. An insertion order is a contract that sets a monthly limit on your spend.

If you have invoice billing set up for your account, you need to have an active insertion order for your ads to be eligible for delivery. An insertion order is a contract that establishes the maximum amount you will spend on your account over a specified period of time. You still control your spend using your campaign budget, and you will only be charged for what you accrue. For example, if you had a month-long insertion order for $5,000 and accrued only $4,500 in charges over the billing period, then we will only charge you $4,500 for your insertion order.

The insertion order process

You can create the insertion order in Bing Ads or call your Bing Ads Account Manager to create it for you. The insertion order then goes through an approval process.

insertion order approval process

Interested in monthly invoice billing?

If you are interested in becoming a monthly invoiced customer, please contact support. You'll need to go through a credit check to be approved for monthly invoice billing. Once you have been approved and set up, you'll see the Insertion Orders tab on the Accounts & Billing page. Only Super Admins or Standard Users have permissions to create, edit, approve, and cancel insertion orders. The agency user must be either a Super Admin or a Standard User. Learn more about user roles.

For more information about monthly invoice billing, see What you need to know about monthly invoice billing.

How do I...

Here's a list of common tasks for managing your insertion orders.

Create an insertion order expando image
The processing time for a new insertion order is 5 minutes or less, starting from the time you submit the order to the time it is approved. Once approved, the insertion order will become active on the start date.
  1. Click the gear icon gear icon, and then click Accounts & Billing.
  2. Click the Insertion Orders tab.
  3. Click Create order.
  4. Select the account
  5. Enter the Start date, End date, and Budget amount.
  6. Optional: Enter a purchase order number that you receive from your company's expense system to help track this insertion order.
  7. Optional: Enter an Order name.
    We recommend that you create a simple, easy to identify order name to help track the insertion order when managing a large number of them.
  8. Optional: Enter notes that might be helpful to you regarding this insertion order.
  9. If you want to add more insertion orders, click Add another.
  10. When you are done, click Submit.
Approve or decline an insertion order created by Bing Adsexpando image
If your Bing Ads Account Manager creates an insertion order for you, you'll need to approve it. You'll receive an email when there is an insertion order pending your review.
  1. Click the gear icon gear icon, and then click Accounts & Billing.
  2. Click the Insertion Orders tab.
  3. Find the insertion order with the status Pending your review.
  4. Next to that insertion order, in the Action column, click approve or decline.
View and print an insertion order expando image
You can view insertion order details, including a list of changes made to the insertion order, and you can print an insertion order.
  1. Click the gear icon gear icon, and then click Accounts & Billing.
  2. Click the Insertion Orders tab.
  3. In the Action column, click view.
  4. On the Insertion order details page, click the print icon print icon.
Edit an insertion orderexpando image

Here are a few things to keep in mind when editing an insertion order:

  • Once the start date or end date has passed, it can't be changed.
  • You can't change the insertion order budget so that it is less than the amount you've already spent.
  • If you change the budget, start date, or end date, your changes will need to be reviewed and approved by Bing Ads. The review should take approximately 5 minutes or less.
  1. Click the gear icon gear icon, and then click Accounts & Billing.
  2. Click the Insertion Orders tab.
  3. In the Action column, click edit.
  4. Make changes to the insertion order, and click Save.
    You'll receive an email to let you know that the changes have been approved or declined.
Approve or decline an insertion order edited by Bing Adsexpando image
If your Bing Ads Account Manager makes changes to one of your insertion orders, you'll need to approve that change. You'll receive an email when there is a change pending your review.
  1. Click the gear icon gear icon, and then click Accounts & Billing.
  2. Click the Insertion Orders tab.
  3. Find the insertion order that you need to approve. (The status will be Change pending your review).
  4. Next to that insertion order, click approve or decline.
Cancel an insertion order expando image
  1. Click the gear icon gear icon, and then click Accounts & Billing.
  2. Click the Insertion Orders tab.
  3. In the Action column, click cancel.
  4. Click Cancel Order.

Insertion order status

Insertion order status can help you identify insertion orders that are running smoothly (active) and those that might require your attention (for example, pending your review).

How to find insertion order status expando image
  1. Click the gear icon gear icon, and then click Accounts & Billing.
  2. Click the Insertion Orders tab.

The status column is the second to last column.

IO status column

Here's a list of insertion order statuses:

Active: You have an approved insertion order, and your ads are eligible to run.

Pending: You have an approved order that has not reached its start date yet.

Pending your review: You need to approve or decline an order that Bing Ads created for your account.

Pending Bing Ads review: You have created a new order and submitted it for approval. This process can take up to 48 hours.

Change pending your review: You need to approve or decline a change made to an existing order by Bing Ads.

Change pending Bing Ads review: You have changed an existing order and submitted it for approval.

Canceled: You have canceled an order that you created or that was created by Bing Ads. A canceled order cannot be reactivated.

Declined: You have declined an order created by Bing Ads, or the order you created has been declined. Submit a new order, or contact your Bing Ads account manager or contact support.

Exhausted: Your balance has been depleted and the order is no longer active.

Expired: Your order has reached its end date and is no longer valid.

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