Google Merchant Center import errors

Google Merchant Center import errors

Troubleshoot Google Merchant Center import errors.
Important

Not everyone has this feature yet. If you don’t, don’t worry - it’s coming soon!

Now that you’ve imported your Google Merchant Center offers, are you seeing that there are some errors or offers that got skipped? When there is an import error, you can see the error details in the Choose import options step of the import process.

Take a look at the different types of errors or skipped offers you may encounter with your Google Merchant Center import below:

Error/Skipped Offers Description Solution
No matching products in Google Merchant Center Matching offers couldn’t be found in Google Merchant Center because they did match some or all of the following:
  • Market. There were no offers for the user-specified markets.
  • No approved offers.
  • No online offers.
  • Product destination was not set to Shopping.
Check the offers in Google Merchant Center to ensure they are approved shopping offers and also check the import options in Bing Merchant Center to ensure that the markets associated with the approved shopping Google Merchant Center offers are specified. Try to import again. If you still encounter issues, please contact support.
Internal error An internal import error occurred. Please contact support
Import size limit Offers are skipped if the maximum 5 million offers per market limit is exceeded. Please contact support

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